Click on the job title to see the skills associated with that title. If you see some you want to incorporate into your resume - block
and copy the wording and then paste it into your resume. Depending on your experience you may want to use skills from several job descriptions. Also, these job descriptions use past tense verbs so if you are still working in that position change the verbage to present verbs.
It is recommended that when possible, like during an interview, you give an example of how you used these skills.
Benefits and Compensation Manager
Managed employee compensation and benefits program.
Planned and directed implementation and administration of benefits programs designed to insure employees against loss of income due to illness, injury, layoff, or retirement.
Directed preparation and distribution of written and verbal information to inform employees of benefits programs.
Analyzed existing benefits policies of the organization, and prevailing practices among similar organizations to determine which programs best meet the needs of the organization.
Directed development and application of techniques of job analysis, job descriptions, evaluations, grading, and pricing in order to determine and record job factors and to determine and convert relative job worth into monetary values to be administered.
Analyzed company compensation policies, government regulations concerning payment of minimum wages and overtime, and prevailing wages in similar organizations and industries.
Recommended compensation adjustments according to findings, utilizing knowledge of prevailing rates, types of wages, incentive systems, and special compensation programs.
Planned and implemented daily developmental programs, based on observation of individual children.
Observed and recorded children's growth, behavior and development.
Integrated children with special needs into the program, modifying the program and the physical environment if necessary.
Supervised and trained staff and students undertaking child care training programs.
Prepared play and learning materials and set up the children's environment.
Supervised children's play, ensuring their physical safety at all times.
Helped children with daily routines such as toilet training, dressing, eating and sleeping.
Guided children's behavior and social development.
Prepared light snacks and meals.
Maintained a safe, clean, appealing environment.
Performed simple first aid in emergencies.
Community Development Workers
Worked with community groups to develop, maintain and evaluate community resources, programs and support networks.
Researched and analyzed policies and programs.
Liaised with and mediated between community groups, welfare agencies and government bodies about facilities such as housing, health, welfare, recreation and other community facilities.
Helped to raise community and public awareness on issues such as welfare rights by promoting, organizing and/or helping coordinate meetings, seminars and other group information or consultation activities.
Supported, developed and evaluated community participation strategies and mechanisms.
Carried out administrative work which may include preparing submissions and reports for government bodies or other agencies, attending management meetings and writing correspondence.
Able to work with a wide range of people.
Possess good oral and written communication skills.
Worked with clients to find solutions to emotional and mental problems.
Acted as a facilitator in group sessions.
Worked with other professionals such as medical practitioners, psychologists and social workers as part of a health management team.
Acted as a mediator in conflict resolution situations.
Able to offer non-judgmental support.
Possess excellent life coping skills.
Customer Service Representative
Assist customers in creating solutions to problems by listening and applying logic to situations.
Provide information to customers concerning agency programs, promotions and services.
Answered phones and answered customer questions and inquiries.
Provided account information to customers over the telephone and in person.
Operated computer terminals to data enter, retrieve and edit information from databases.
Developmental Care Workers
Helped with personal care, hygiene, nutrition and other basic living needs.
Taught basic skills such as the use of public transport and how to use a telephone.
Accompanied people to services and activities within the community.
Advocated for clients while they are still developing the skills required to represent themselves.
Provided support to clients while they are learning the skills required in social situations or when dealing with unfamiliar circumstances.
Provided information about community and other services and resources.
Helped to develop support networks.
Carried out special programs under the supervision of health professionals.
Possess a genuine commitment to enhancing the independence of people with disabilities.
Able to work as a member of a team.
Assessed the individual needs of the client.
Taught life skills that will enable the client to obtain a greater degree of independence.
Determined which services and community resources will best benefit the client and their family.
Assisted clients in gaining access to facilities.
Facilitated self-advocacy and/or negotiated and advocated on the client's behalf.
Participated in the development of community-based services by liaising with other organizations.
Coordinated programs that will raise community awareness of the needs of people with an intellectual disability.
Worked with a range of people, including health professionals and community members to support the community participation of persons with an intellectual disability.
Possess a genuine commitment to enhancing the independence of people with disabilities.
Home Care Workers
Provided personal care assistance to people who are ill, elderly or who have a disability.
Undertook domestic duties such as vacuuming, cleaning, washing, cooking and shopping.
Arranged social activities and shopping trips, and accompanied people on outings.
Provided companionship, friendship and emotional support.
Possess a caring and supportive attitude.
Respect the rights of others.
Able to perform domestic duties efficiently.
Able to adapt to a variety of situations.
Possess good communication skills.
Human Resources Manager
Determined the number of employees and the type of skills required to meet the organization's objectives.
Analyzed the requirements of jobs and developed job descriptions and duty statements.
Developed profiles of the skills and qualities required for each job.
Advertised vacant positions and assessed applications.
Interviewed applicants, gave selection tests, prepared reports, and made recommendations to management about staff appointments.
Maintained the personal records of all employees on matters such as wages, superannuation, leave and training, and prepared management reports using these records.
Arranged for and conducted staff training.
Used a number of management information systems to record, maintain, plan and manage the organization's human resources.
Provided advice and information to management on personnel policies and procedures.
Made recommendations on remuneration and award provisions.
Advised employees on work matters, career development, personal problems impacting work and industrial matters.
Represented the employer at industrial relations activities.
Took part in enterprise bargaining talks where employees, management and unions discussed the development of specific work arrangements and conditions such as pay and hours of work for the workplace.
Helped put in place organizational changes such as those following from award restructuring, revised job classification structures or technological changes.
Advised management and employees on the provisions of workplace legislation and regulations including superannuation, wages, and occupational, health and safety.
Helped to develop and implement equal opportunity, anti-discrimination, and occupational health and safety programs.
Possess excellent planning, organizational and decision-making skills.
Demonstrated good oral and written communication skills.
Interviewed people looking for work and recorded relevant personal and work details.
Answered inquiries at the reception counter and performed clerical work.
Received and recorded job vacancy information from employers, including such details as duties involved, working conditions, hours, pay, any experience needed and any training that is available.
Arranged interviews with employers for job seekers.
Arranged appropriate training in job skills.
Answered inquiries from employers and job seekers about the consultancy's services, and provided information on current job vacancies.
Assisted with sales and marketing duties designed to increase the client base, including visiting employers to discuss consultancy service and fees, and to assess working conditions.
Advised job seekers regarding personal presentation at interviews, and about their written applications and resumes.
Interviewed job seekers and prepared short lists of candidates for referral to prospective employers.
Advised job applicants on the success or failure of their application.
Checked references of applicants before referral to employers for interview.
Prepared resumes and correspondence to forward to employers to advise them of suitable applicants.
Wrote and placed advertisements for jobs in employment sections of newspapers.
Provided outplacement services for medium to large organizations reducing staff levels.
Possess excellent written and oral communication skills.
Cared for babies or young children by feeding, washing and dressing them and by supervising their play and learning activities.
Planned creative play and learning activities and organized meal and sleep times.
Communicated with parents to ensure that their preferences regarding childcare are maintained.
Safeguarded children against potential dangers, such as swimming pools, kitchen utensils, poisons and stairs.
Took children to school, kindergarten and other activities.
Planned and prepared nutritious snacks and meals for children and possibly the family.
Cared for and maintained children's belongings, bedrooms and play areas.
Took sole charge of children for extended periods while parents are absent from home.
Applied first aid and took appropriate action in cases of accident or emergency.
Performed light housekeeping duties such as laundry or meal preparation.
Occupational Health and Safety Officers
Promoted occupational health and safety within the organization and developed safer and healthier ways of working.
Inspected and tested machinery and equipment such as lifting devices, machine shields and scaffolding to ensure they meet with appropriate safety regulations.
Checked workplaces to insure that protective clothing such as dust masks and safety glasses are being used according to regulations and that dangerous materials are correctly stored.
Used test instruments to test work areas for toxic fumes, explosive gas-air mixtures or other work hazards.
Insured that the organization is aware of and complies with all relevant legislation in relation to the use of its plant, equipment and substances as well as in all workplace activities.
Assisted with supervising the investigation of accidents and unsafe working conditions, studied possible causes and recommended remedial action.
Conducted training sessions for management, supervisors and workers regarding health and safety practices and legislation.
Predicted potential accident and health hazards and implemented appropriate corrective measures by using statistics and information from industries and other sources.
Assisted with the rehabilitation of workers after accidents or injuries and insured satisfactory return to work.
Coordinated emergency procedures, mine rescues, fire fighting and first aid crews.
Liaised and reported to management outlining accident or injury findings and recommended measures to prevent further occurrences.
Developed occupational health and safety policies, procedures and manuals.
Able to work individually or as part of a team.
Possess good communication and interpersonal skills.
Probation Officers and Parole Officers
Supervised a caseload of offenders who have received community based supervision orders or bonds and insured that they complied with the relevant legislation and standards.
Contacted offenders and investigated their social history, both before and during detention.
Interviewed offenders, their families, employers and teachers to obtain information.
Submitted reports and recommendations on whether parole should be granted.
Provided advice to assist the courts in determining the suitability of offenders to be placed on community based orders.
Arranged the employment of offenders as directed by courts.
Identified the social development needs of offenders and referred them to appropriate programs.
Supervised parolees and those on community based orders and advised them on matters such as education, employment, finance, housing and other community services which may help in their rehabilitation.
Conducted regular interviews with parolees and reported on their progress.
Maintained contact with families to help solve problems of readjustment and rehabilitation.
Assisted in preparing briefs for prosecuting offenders who fail to comply with community based orders or breach parole conditions.
Maintained and developed client records and administrative procedures.
Participated in staff development and training programs and provided training to new staff; and participated on various committees to assist in policy, practice and community development.
Able to assess people and situations.
Conducted counseling or therapeutic interviews.
Administered tests and assessed the results to identify the source of problems and to determine treatment.
Researched psychological aspects of topics such as study motivation, teaching skills, occupational behavior, working conditions and organizational structures.
Provide follow-up services to groups and individuals for support and evaluation
Evaluated the results of programs aimed at improving personal and organizational
Constructed tests to assess and predict mental and emotional states.
Interviewed job applicants to select people meeting employer qualifications.
Reviewed employment applications and evaluated work history, education and training, job skills, compensation needs, and other qualifications.
Recorded additional knowledge, skills, abilities, interests, test results, and other data pertinent to selection and referral of applicants.
Reviewed job orders and matched applicants with job requirements, utilizing manual or computerized file search.
Informed applicants of job duties and responsibilities , compensation and benefits, work schedules and working conditions, company and union policies, promotional opportunities, and other related information.
Performed reference and background checks on individuals.
Referred selected applicants to person placing the job order.
Evaluated selection and placement techniques by conducting research or follow-up activities and conferring with management and supervisory skills.
Filed and maintained employment records for future references.
Counseled clients to help them adjust to having a disability.
Undertook comprehensive assessment of the client's vocational, social, medical, personal and psychological needs in order to develop an individual rehabilitation plan.
Planned, developed, implemented and monitored individual client rehabilitation programs and insured that appropriate services are provided within the programs.
Provided an information and advisory service to organizations assisting people with disabilities.
Provided vocational rehabilitation consultancy advice and assistance to other health professionals.
Referred clients for medical examinations, psychological or psychiatric evaluations.
Used a variety of assessment tools and strategies to assess a clients particular interests, abilities, skills, motivation, attitude, values and knowledge to establish goals.
Managed the smooth placement of clients into suitable paid employment after coordinating the client's required formal and/or on-the-job training.
Negotiated and managed a gradual return or introduction to a job where the disability is matched against job requirements to insure a smooth transition.
Monitored closely clients progress in training or employment phases of the rehabilitation program.
Evaluated the effectiveness of redeployment and recommended further action.
Liaised with insurance companies, medical practitioners and other professions to insure all parties are consulted regarding the client's individual rehabilitation program.
Arranged formal or on-the-job training for clients in line with their rehabilitation goals.
Used labor market information when making decisions about a client's vocational choices, and undertook clerical, communication and administrative tasks related to effective case and caseload management.
Possess a sympathetic and tactful approach to dealing with peoples' problems.
Able to work both individually and as part of a team.
Planned ceremonies and services including music.
Conducted services of public worship and administered sacraments as required.
Participated in the social and welfare activities of communities, counsel and encouraged people to be aware of their social responsibilities.
Provided personal support to people in crisis, such as illness, bereavement and family breakdown.
Conducted classes of religious instruction and organized participation in community projects.
Supervised prayer and discussion groups, retreats and seminars.
Conducted baptisms, marriages, funerals and memorial services.
Kept records as required by civil or church law.
Visited the sick and elderly.
Possess a genuine liking for people.
Aware of the needs of the community.
Interviewed clients with problems such as personal and family adjustments, finances, employment, food, clothing, housing, and physical and mental impairments to determine nature and degree of problem.
Secured information such as medical, psychological, and social factors contributing to client's situation, and evaluated these and client's capacities.
Counseled client individually, in family, or in other small groups regarding plans for meeting needs, and aided client to mobilize inner capacities and environmental resources to improve social functioning.
Helped client to modify attitudes and patterns of behavior by increasing understanding of self, personal problems, and client's part in creating them.
Referred clients to community resources and other organizations.
Compiled records and prepared reports.
Reviewed service plan and performed follow-up to determine quantity and quality of service provided client and status of client's case.
Accessed and recorded client and community resource information.
Secured supplementary information such as employment, medical records, or school reports.
Determined client's eligibility for financial assistance.
Helped to analyze training needs through the use of questionnaires and surveys and by consulting with managers and other staff, making sure that the analysis is based on an understanding of the objectives and goals of the organization.
Planned training programs, which may involve preparing notes and visual displays from researched information or their own knowledge.
Conducted training courses which may involve demonstrating equipment, operating video
recorders and cameras, and leading group discussions or role-playing activities.
Evaluated the effectiveness of training programs using such methods as surveys, questionnaires, interviews and observation, and used the results to plan future courses or to amend existing ones.
Obtained information on work-related external courses, prepared reports on their suitability, and made recommendations on staff attendance at training courses.
Compiled training manuals.
Provided career development sessions for experienced staff and conducted induction sessions for new employees.
Coordinated work experience programs with schools and organized career talks to school
Provided account information to customers over the telephone and in person.
Provided information about community services and resources available for young people.
Planned, conducted and evaluated programs for young people such as employment training, education, self development, accommodation, welfare and counseling.
Planned and organized activities including sports, handicrafts, dancing, drama, hiking, bush walking and holiday camps.
Attended meetings, conferences and training sessions.
Evaluated data and wrote reports and submissions requesting funding for continuing programs and new projects.
Assisted in developing policy affecting young people.
Established and supervised youth clubs in the local community.
Planned and organized small neighborhood support groups.
Acted as advocates for young people who have a grievance with government departments or other organizations.
Interviewed young people to discuss and identify problems.
Provided support and advice to young people experiencing difficulties such as family problems, unemployment, illness or drug abuse and homelessness.
Arranged for counseling and/or food, shelter or clothing.
Arranged for and evaluated the effectiveness of community support services.
Assessed risks and provided intensive short-term crisis counseling for victims of domestic violence or child abuse.
Arranged referral of clients to appropriate specialists or community agencies.
Worked closely with teachers, social and welfare workers, local authorities, health professionals, refuge workers and parents.
Possess good interpersonal and communication skills.
We provide quality education, training and labor market services that give employers and residents of the region a competitive advantage in today's global economy.
The Workforce Solutions of Central Texas System is an equal opportunity employer/programs. Auxiliary aids and services are available upon request to individuals with disabilities. Relay Texas dial 7-1-1
For general employment related information contact Workforce Solutions of Central Texas, 300 Cheyenne, Killeen, TX. 76542 Phone: 254-200-2234