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Workforce Solutions administers this orientation, provides job search assistance, and furnishes access to career resources on behalf of Texas Workforce Commission. The local workforce center can only furnish you computer access to this site and the information it contains, they cannot answer questions about or administer UI benefits.

RESEA Orientation for UI Benefits Recipients

The Unemployment Compensation Amendments of 1993 require claimants to participate in this activity.

This presentation will inform you on many topics about your UI Benefits and responsibilities. Topics include:

  • Avoiding delays or problems with your Unemployment Insurance benefits
  • Resources available at Workforce Solutions of Central Texas to make your job search easier and more productive
  • Additional WSCT services that may be of interest to you, and
  • WSCT contact information and other sources of information

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This short quiz tests your comprehension of the information you just learned.

Useful Links and Information

  1. Internet service is generally faster than calling an unemployment benefits Tele-Center. Click Here to access TWC Online Services and Information.
  2. - Register for job search assistance and use TWC's online job-matching website.
  3. Texas Workforce Commission UI Benefits FAQ- Find information about applying for unemployment benefits and answers to frequently asked questions.
  4. TWC Tele-Serv and phone hours:
    To request payment for weeks of unemployment, get payment information or the status of your claim, get general information about unemployment benefits, and establish or change your PIN, call Tele-Serv, TWC's automated telephone system. Claim status and payment request options are available daily, 7:00 a.m. to 6:00 p.m. Central Time. General information is available anytime.
    Call: 800-558-8321
  5. TWC Tele-Center and phone hours:
    To speak with a customer service representative, call an unemployment benefits Tele-Center. Business hours are Monday - Friday, 8:00 a.m. to 6:00 p.m. Central.
    Call: 800-939-6631